Question 1

How do I send my logo to you?

Accepted Answer

After completing your online order, you will receive an email with an upload link and design options. Fill out the order form you receive in response to your purchase. You will need to upload your logo and decide on your initial QR Code action (make a call/go to website). Typically within 72 hours, you will receive 4 Master Design Mock-ups  to review and revise with our graphics team until you approve your designs for production.. Once we have made all the revisions and meet your approval, we will put you into production.  If you need help or are unsure what to do, just call us at 816-327-2921. Once you approve the design and layout, we will put you into production. Delivery typically takes 14-21 business days from approval, depending on the season. All Smart Tarp purchases include QR Hosting and Scan Data analytics for the life of the Smart Tarp Smart Tarp Totes for each Smart Tarp and our Lead Guarantee*.

Question 2

How long do Smart Tarps last ?

Accepted Answer

Obviously, we are in a rough and tough industry , but Smart Tarps are built for this . We have customers using Smart Tarps multiple times per week, now going into their 3rd season.

Question 3

How does a tarp actually generate leads?

Accepted Answer

The Value: Most roofers view tarps as "trash protection." You need to pivot them to "Active Marketing."
The Answer: "Think of it as a 360° neighborhood billboard. While your crew works, your brand is the most professional thing on the street. Neighbors don't see a messy job site; they see a company that invests in protecting their property. Our customers report 5–10 inbound leads per job just from the visual impact."

Question 4

Why use a Solid/Mesh mix instead of all one type?

Accepted Answer

Versatility. Solid tarps provide 100% water and debris protection for hardscapes (driveways/sidewalks), while our Breathable Mesh allows airflow to protect expensive landscaping and lawns from 'burning' in the sun. The 1-2 Punch ensures you have the right tool for every property type.

Question 5

How do you attach the Smart Tarp™?

Accepted Answer

Attaching the Smart Tarp™ is straightforward and flexible, ensuring ease of use for all tasks. The Smart Tarp™ is triple hemmed on all four sides for added durability and features brass commercial grommets every 24 inches for secure fastening. Depending on the specific job requirements, the Smart Tarp™ can be installed at the soffit, gutter, or shingle.  This versatility allows it to attach to the roof in the same manner as any other tarp, so your subcontractors and teams won't need to modify their usual installation processes. This ease of attachment and robust construction make the Smart Tarp™ an efficient and reliable choice for the roofing industry.

The Smart Tarp™ Attachment Protocol
The Gold Standard: The Pure Vertical Drop
Your Smart Tarp™ system is engineered to hang 100% vertically from the eave line straight down to the ground. It acts as a protective shield for the structure's face. When heavy, high-velocity tear-off debris is pushed off the roof deck, it falls, strikes the slick face of the vertically suspended material, and glances safely away from the house onto the ground.
Because the debris never rests or piles up on the substrate, your attachment points only have to manage wind-load and basic tension—making deployment incredibly fast.

Method 1: Standard Gutter Attachment
When a home has gutters, your system mounts to the outermost front edge of the gutter assembly and drops cleanly to the dirt.
The Hardware: Heavy-Duty Steel Spring Clamps (Vinyl-Tipped).
Step-by-Step Field Execution:
Bring the top reinforced webbing hem of the Smart Tarp™ up to meet the outer front lip of the gutter.
Space out your vinyl-tipped spring clamps every 3 to 4 feet along the run.
Clamp the panel’s hem directly to the outer aluminum gutter lip. The non-marring vinyl pads create an unshakeable friction lock against the rigid metal wall without scratching, denting, or bending the gutter's paint finish.
Let the lightweight Eco-Substrate drop straight down vertically to shield the home's siding and windows.

Method 2: Non-Gutter Roofs – The Drip Edge Lock
When a property has no gutters but features a standard metal drip edge along the naked eave line, you clamp directly to the metal profile.
The Hardware: Heavy-Duty Steel Spring Clamps (Vinyl-Tipped).
Step-by-Step Field Execution:
Align the top reinforced hem of the tarp directly with the vertical face of the metal drip edge right below the starter shingles.
Open your heavy-duty spring clamps and sandwich the panel webbing directly to the metal lip of the drip edge every 3 feet. Ensure the jaw bites firmly onto the rigid underside of the metal profile.
The vinyl tips prevent any scratching or bending of the aluminum edge while holding the top of your vertical wall completely secure. Drop the tarp straight to the ground.

Method 3: Non-Gutter Roofs – The Wood Fascia Sandwich
If the roof line has no gutters and no usable metal drip edge profile, you anchor directly into the bare or painted wood fascia board.
The Hardware: A 3-foot wooden shingle shim (or 1x2 wood batten strip) and two short exterior screws/roofing nails.
Step-by-Step Field Execution:
Hold the top reinforced webbing hem of the Smart Tarp™ flat against the vertical face of the wooden fascia board right below the roof line.
Place a 3-foot wood shim directly over the material's webbing.
Drive two short screws or roofing nails through the wood shim and the tarp webbing into the wooden fascia board.
Why this works: The wood shim acts as a giant structural washer. Instead of a single nail head putting concentrated stress on the fabric, the shim distributes the wind-load evenly across 3 feet of reinforced webbing. When the job is done, the screws back out cleanly, leaving virtually invisible pinholes in the wood.

Method 4: Open Eaves – The Rafter Tail Wrap
For older homes, rustic builds, or barns where there are no gutters and no flat fascia boards covering the framing.
The Hardware: Large, Wide-Jaw Steel Spring Clamps.
Step-by-Step Field Execution:
Pull the top edge of the Smart Tarp™ up to meet the exposed, structural wooden rafter tails underneath the roof overhang.
Use your wide-jaw spring clamps to bite the reinforced hem of the panel directly around the sides or ends of the exposed wood rafter tails.
This creates a rock-solid, zero-damage mechanical anchor directly into the framing of the building, allowing the shield to drop straight down to protect the foundation and landscaping.

Question 6

How much faster is the setup compared to plywood or blue tarps?

Accepted Answer

Time is money. Our systems are designed for rapid deployment with reinforced grommets and intuitive sizing. Most crews shave 15–20 minutes off their setup and teardown per job compared to wrestling with plywood or disposable plastic, which can save you dozens of man-hours per month.

Question 7

How strong is it and what is it made of?

Accepted Answer

Although we call it a "tarp" a Smart Tarp is actually manufactured from commercial grade coated vinyl substrate , designed to be incredibly durable, it is in comparison,  stronger than any other product in the roofing space, including mesh, standard tarps and typical vista print style banners.

Question 8

How thick are the Smart Tarp™?

Accepted Answer

Smart Tarp™  are yes by our definition a "Tarp" however, they are not manufactures from trapline but from a vinyl substrate equivalent to the durability of a 20mil+ run of the mill mesh or bargain tarp

Question 9

Is the printing going to peel or fade after a few jobs?

Accepted Answer

No. We use industrial-grade, UV-cured inks that are bonded directly into the fabric. They are designed to withstand the rigors of a roofing site, including shingle drag and power washing. This isn't a sticker—it's part of the tarp

Question 10

We already use yard signs. Why do I need this?

Accepted Answer

Yard signs are small, easily missed, and often blown over. Smart Tarps are impossible to ignore. They cover the focal point of the property and dominate the visual space. You aren't just placing a sign; you're 'owning' the entire job site

Question 11

How long does it take to get my order?

Accepted Answer

At The Smart Tarp Co., we prioritize keeping you informed at every stage. After placing your order, you’ll receive a confirmation email with upload link for your logo and design options containing details on how and where to submit your logo or artwork for your Smart Tarps. While we recommend sending artwork in vector format, don’t worry if that’s new to you—our Graphics Team is here to assist. From confirming your order details to designing your tarps and managing delivery, we aim to provide clear communication so you always know what to expect and when.
Once we have received your logo and design choices we will assign a graphics team member who begin the creating of your mockups with an anticipated delivery of typically 3-5 days from receipt. You will receive  (3 ) creative mock-ups artwork to revise and review until you approve, if you need help or you are not sure what to do, just call us. 816-327-2921
All Smart Tarp purchases include QR Hosting and analytics for the life of your Smart Tarps, carry bags for each Smart Tarp as well as our Lead Guarantee
 
 Once we have your logos and artwork, we will work closely with you to refine your design until you’re completely satisfied. After you’ve reviewed and approved your graphics we’ll send it to production.

Orders can be shipped as soon as 14 business days from  approval, however, can run up to 21 business days depending on the season

Question 12

Does the Smart Tarp™ have a warranty?

Accepted Answer

Smart Tarp™ are the equivalent to a 12 to 15 mil tarp with superior tear strength, 
· Excellent Rip Stop to help any puncture holes or tears from propagating
· Resistant water damage
· Smart Tarp™, can take up to 200psi (or 1.4MPa) in pressure and can be cleaned with pressurized water (less than 200 psi)
 · Resistant to punctures up to 130 lbs.
6 months warranty against manufacturer defects such as ink fading in excess of 25% or any ink peeling upon initial usage.

To clarify how our program works, our manufacturer's warranty strictly covers structural material defects—things like a heat-welded seam separating or a reinforced webbing hem failing under normal tension. Because this equipment goes into the brutal environment of active construction sites where we cannot control how crews deploy, store, or care for the material, this structural warranty is limited to a 6-month window from the time of delivery. Surface scratches, scuffs, and shingle granule abrasions are a different story altogether. They are cosmetic surface wear, not manufacturing defects. In our industry, those mechanical scratches are actually direct physical proof that your property shields did exactly what you bought them to do: they took the brutal, abrasive friction of thousands of pounds of falling asphalt debris so the homeowner's siding, paint, and windows didn't have to.

Question 13

Refund/Return Policy

Accepted Answer

If you're dissatisfied with our product, reach out to us at info@BrandAllTarps.com to start a refund/return conversation.

Question 14

Can I cancel or modify my fleet order after it has been placed?

Accepted Answer

No. Because every single Smart Tarp™ and Smart Mesh™ system is custom-engineered and manufactured to your exact corporate specifications, all orders are strictly non-cancelable and non-refundable once placed. The moment your order enters our ecosystem, several immediate operational and financial resources are permanently committed to your account:Immediate Designer Allocation & Labor: Our graphic design team is immediately deployed to build your custom jobsite layouts, ensuring your logo scale, typography, and vector placement are structurally optimized for our massive 196-inch seamless print layout.Pre-Ordered Raw Materials: We immediately reserve and lock down your dedicated allocation of heavy-duty, USA-made 7 oz carbon-neutral vinyl substrate and black-back blockout materials from our production floor.Digital Architecture & Data Management: Our software team instantly secures and registers your unique, dynamic QR codes, activating your tracking portal analytics and reserving your priority placement data lines on our National Certified Operator locator directory.Because of the extensive custom labor, physical material commitments, and tech infrastructure deployed instantly on your behalf, we cannot halt or refund production once an order is initiated.

Question 15

What payment methods do you accept?

Accepted Answer

We make checkout easy. You can pay with major credit cards, Apple Pay, Google Pay, and Afterpay. If you're ready to get your job sites working harder for you, just choose the option that fits best at checkout!

Question 16

How do the QR codes on Smart Tarps work?

Accepted Answer

Simple. Your QR code can send neighbors to your website, a lead form, or a call action, depending on what you want it to do. It turns your tarp into a live marketing tool—not just jobsite protection. Scan, click, call. That’s the idea!

Question 17

Can I get a custom size or layout for my Smart Tarp?

Accepted Answer

Absolutely. Custom size and layout are included, so you can fit the tarp to your crew, your branding, and the job site. Need something specific? Send it over and we’ll help you dial it in.

Question 18

How does the Brand Ambassador Rebate Work ?

Accepted Answer

Our Brand Ambassador Rebate is simple: we reward contractors who showcase their elite jobsite presence in the field. When you invest in a qualifying 6-Pack Success Combo or Domin-Eight Fleet Package, you can earn an instant $500 cash rebate by deploying your system and sharing high-quality jobsite media with our team.Rebate Qualification & Submission ChecklistTo claim your $500 rebate, deploy your Smart Tarp system across 5 residential jobs within 60 days of delivery and submit the following media assets:1. The Street-View Presence Shot (Photo): A high-angle or drone photo showing the full front footprint of the home with your custom-printed graphics clearly visible from the curb.2. The Landscape Protection Shot (Photo): A clear close-up showing the breathable Soffit Mat™ neatly protecting delicate landscaping, shrubbery, or flower beds.3. The Driveway Walk-Up (Video): A quick 10-to-15-second horizontal video clip walking up the driveway capturing your branded billboard and integrated QR code in action.Terms & Payout DetailsSubmission Window: All media must be submitted via our Brand Ambassador portal within 60 days of receiving your shipment.Media Release: By submitting your content for the rebate, you grant The Smart Tarp Company commercial permission to feature your jobsite footage across our social media, website, and industry marketing campaigns.Fast Payout: Once your 5-job submission is reviewed and verified by our media team, your $500 rebate is processed directly to your original payment method or issued via direct business check within 5–7 business days.

Call Us: 816-327-2921

Made in the USA , Because it Matters

Answers to all your Questions.